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Frequently Asked Questions

Find what you need in our searchable FAQ.

I have forgotten my password, how do I reset it?

 

Students passwords can be reset by click here, or by clicking on the on "Forgot your Password link on the eCentral login page and following the below steps:

 

1. Enter student ID number, then click "Retrieve Password".

2. You will shortly be sent a SMS with a link, click this link then insert new password and confirm.

Please ensure your password is at least 14 characters long, has an uppercase and lower-case letter, a number and a special character but do not use " or _ .

Your password should now be updated for all Gordon Accounts.