Frequently Asked Questions

You can request an item by any of the following ways:

• Logging into the Library Catalogue to search and reserve online (Using your Gordon username and password). When reserving your items select "Werribee Campus". Items will be delivered to your home address by Express Post.
• Downloading and using the Library App (Liberty Link) on your mobile device and follow the above step
• Library Chat (find on the Library homepage: https://thegordon.libguides.com/library)
• Contacting The Gordon Library on 5225 0812 (City) or 5225 0609 (East) or email: library@gordontafe.edu.au
• Visit the City Campus (Geelong) or East Campus library in person
• Library self-loan station, located at City or East library

Standard Opening Hours City & East Libraries:

Library Space Open From 7:30am Monday – Friday
Library Staff available - Monday to Thursday - 8:30am - 5:00pm
Friday - 8:30am - 4:00pm

* Closed Victorian public holidays

CAVAL Reciprocal Borrowing Scheme

The CAVAL scheme allows staff or students to borrow resources in person from other Victorian TAFE and University Libraries in the scheme. Click here to find out if your library is a CAVAL member. If it is, ask the librarians at your institute if you are eligible for a CAVAL card. When you visit The Gordon Library, you need to bring your current staff or student ID card and CAVAL card with you if you wish to borrow.

Community Membership

Members of the public can come into the library to browse the shelves and use our resources. They can also register for a Community Borrower card. Please bring proof of identity (and concession if applicable). Community Borrowers can borrow books and motor manuals. Membership does not include access to electronic resources, and use of computer facilities is for Gordon staff and students only.

The rates for becoming a Community Borrower are:

Full rate (12 months) $80

Concession (12 months) $40

As a Community Borrower you can borrow:

12 Books (excluding Motor Manuals) -14 Days  

Loan Conditions

The following loan conditions apply to CAVAL and community borrowers:

• Loan period is 14 days
• Borrowing limit of 12 books
• Serials, audiovisual items and AV equipment are not available for loan
• Items must be returned or renewed by the due date
• You will be responsible for replacement costs for any lost or damaged items
• You are unable to access The Gordon's computer network
• Membership does not include access to electronic resources

After hours return chutes are available 24/7 for book and DVD returns at both Geelong City campus and East Campus locations.

For return chute locations map please click here.

Online resources (including ebooks, articles, videos and images, standards and more) can be accessed via the library website.

You will be required to enter your Gordon student ID number or staff user name password (this is the same login used to access computers at The Gordon).

*Please be aware if accessing Australian Standards for the first time you will have to register, instructions can be found here. 

Students can reset their password by clicking here, and following this process below:

1. Enter student ID number, then click "Retrieve Password".

2. You will shortly be sent a SMS with a link, click this link then insert new password and confirm.

Your password should now be updated for all Gordon Accounts.

When you become a student at The Gordon, you automatically receive $10.00 credit on your printing account.

Your account balance is available to view on campus by clicking here.

There are now two ways to top up your print credit:

1. Click here to access your print account, then click "Add Credit" where you will be able to top-up your print balance using your debit or credit card via our secure online method.

2. You can purchase top-up print cards in amounts of: 50c, $1, $2, $5 or $10.

Print top-up cards can be purchased from:

• City Campus Customer Service (EFTPOS only).
• East Campus Customer Service (EFTPOS only).

Top-up instructions are available in our How-to Guide "Print Costs & Account Top-Up". 

Standard opening hours:
Monday to Thursday - 7:30am - 5pm
Friday - 7:30am - 4:00pm

*Please note all times may be subject to change, not open Victorian public holidays.

All full time and part time students get free access to Office 365 while studying at The Gordon.

Please follow the instructions here to either access or download Office 365.

If you require further assistance with Office 365, our Library team will be happy to assist you.

You can purchase your items by:

• Visiting us in the Library at East Campus, Building H (H1.06) or, 
• Ph.: (03) 5225 0542  
• Order using our online ordering form by clicking here.

City students: your order can be sent to City Library for collection.

Werribee students: your order will be delivered to Customer Service at Werribee for your collection.

Gordon students and staff members can borrow items using their student/staff ID card by one of the following methods:

• In person at either City or East Campus libaries and use the self-loan station, or Library staff can assist you at the Service Desk.
• Reserve your item/s online through the library website, you will be notifyed when your item(s) are ready to be collected from your nominated campus. Please have your student/staff card on you when collecting your item(s). 

Werribee students please refer to here.

The Bookshop is located in the Library at East Campus, Building H (H1.06) map available here.

More information can be found on the Bookshop page by clicking here.

The Library is open during the term break: 

Library space open from 7:30am Monday – Friday
Library staff available - Monday to Thursday - 8:30am - 5:00pm
Friday - 8:30am - 4:00pm

*Not open Victorian public holidays.

We currently have the following Disability Support devices available:

City:   C Pen, x2 Alpha Smart Keyboards and

x1 Disability Support laptop with the following software:

• Book Wizard Reader - Book Wizard Reader is a program to read digital talking books.
• Dragon Naturally Speaking – Voice to text program.
• Talking Typer - Keyboard training program.
• ZoomText 10.1- Magnifier/reader screen reading program.

East:  x2 Disability Support PC with the following software:

• Book Wizard Reader - Book Wizard Reader is a program to read digital talking books.
• IBM ViaVoice v6 - Speech recognition software.
• JAWS v12 JAWS screen reader - Job Access With Speech.
• NeoSpeech - Text to speech software.
• Read and Write 8 Gold - Literacy support software
• Talking Typer - Keyboard training program
• ZoomText v10 - Magnifier/reader screen reading program.

If you can’t find what you are looking for in the Gordon Library, please ask at the library service desk as there are a number of different options available to you:

CAVAL Reciprocal Borrowing Program

The CAVAL scheme allows Gordon students and staff to borrow resources in person from other Victorian TAFE and University Libraries (such as Deakin University Library). Applications for a CAVAL membership card must be made in person at the Service Desk of the City or East Library. When you visit another library, you need to take both your current Gordon staff or student ID card and CAVAL membership card to the service desk of that library. It is important to remember that when you borrow from other libraries, you are subject to that library’s policies and procedures.

Inter-Library Loans

If you are studying Certificate III and above and it is not possible for you to borrow or photocopy resources from other libraries in person, you may request The Gordon Library to obtain resources on your behalf via an Inter-Library Loan. This service is granted on a case by case basis and you may only request one item at a time. Please contact the library for more information. Staff can request Inter-Library Loans by applying in person to the library service desks, by phone or via email. Resources from other libraries usually take 2 to 3 weeks to arrive.

Geelong Regional Library Corporation

The Geelong Regional Library Corporation operates free public libraries for the residents of Geelong. Their City Library is a short walk from the Gordon City campus. We can search their library catalogue for you from our Service Desks.

The Bookshop can be contacted by:

• Ph.: (03) 5225 0542
• Online Chat
• Email: bookshop@gordontafe.edu.au
• Visit us in the Library at East Campus, Building H (H1.06)

More information can be found on the Bookshop page by clicking here.

All computers and laptops at both City and East Campus Libraries have the following programs installed:

• 7-Zip
• AccountRight 2023.2
• Adobe CC 2023
• Aptana Studio
• ArcGIS
• Arduino
• AutoDesk Creation Suite 2023
• AutoDesk Design Suite 2023
• Blender
• Cura
• Game Maker
• Garden Planner
• Garmin Base Camp
• GIMP 2
• Google Chrome
• Google Earth
• GPS Babel
• HCN Medical Suite
• Java
• Java API
• K-Lite Codec Pack
• Map Window
• Microsoft Edge
• Microsoft Office 2019
• Microsoft Office 2019 with Outlook
• MYOB Accounting v19.12
• NetBeans 11.2
• Notepad++
• ObjectLand
• Picaxe
• QGIS 2.8
• Reckon Elite Practice Management
• SketchUp  2022
• Stencyl
• Syn Editor
• TypingMaster
• Visual Studio 2022
• Windows Movie Maker

Download the Library app - called 'Liberty Link' from the Apple or Android store.

The Library catalogue has more instructions on how to download and use the app. 

Loans can be renewed a maximum of two times, provided the items have not been reserved by another borrower. If you need items for longer, you can renew your loans by any of the following ways:

• Logging into the Library Catalogue to renew online (Using your Gordon username and password)
• Downloading and using the Library App (Liberty Link) on your mobile device
• Library Chat (find on the Library homepage: https://thegordon.libguides.com/library)
• Library self-loan station, located at City or East library
• Phone the Gordon Library on (03) 5225 0812 (City) or (03) 5225 0609 (East) or email: library@gordontafe.edu.au
• Visit City (Geelong Campus) or East library in person

*Please be aware that once your item(s) are over due you will need to contact the library to renew.